Customising your welcome email

When a new member joins a group we send them a friendly welcome email explaining how the list works and how they can personalise their experience (you can see it here).

Sometimes, however, it’s useful for a list owner to write their own welcome email with specific details about the list and how it should be used. Since our welcome email is currently just in English this is essential for lists with a different primary language.

To personalise your welcome email just go to the Design section and enable “Custom welcome message”.

As well as the text of the welcome email you can also specify some replacement tags to personalise the message for the new member. Html tags are not supported in the welcome message but we do provide special tags to make text bold or insert links.

Here’s a list of all supported tags:

Tag Description
**some bold text** Make text bold
[a link](https://my.link.com) A link with the text "a link"
|MemberName| The new member’s name
|MemberEmail| The new member’s email address
|MemberLink| The link to the new member’s settings page
|MemberLink:Link Text| The link to the new member’s settings page with the text "Link Text"
|GroupName| The name of your group
|GroupEmail| The email address of your group
|AdminEmail| The list owner’s email address
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