Message Archive: Administrators' overview
The Message Archive shows all messages sent within a group.
This article covers:
- How to activate and deactivate the Message Archive
- How to view all messages
- Message actions
- How to view your sent and draft messages
- How to turn on/off message preview
- Storage information
How to activate and deactivate the Message Archive
Go to the group, click Settings in the sidebar:
Under the General heading, click the toggle next to Message Archive:
How to view all messages
Login, click the group and then click Messages in the sidebar:
You can scroll to view the most recent 1,000 messages. To search all messages, use the search bar at the top of the page:
By default, messages are shown in a threaded view. This automatically groups messages with the same subject line into conversations.
To change this and view messages individually, click the three dots at the top of the group inbox and click Conversation view on/off:
Message actions
Click the three dots above a message to:
- Resend it to members you select
- View the original (raw) message or the clean (just the message, without any previous replies)
- View the delivery report (when the message was delivered, and to which Members)
- Delete the message
How to view your sent and draft messages
Click the Group inbox dropdown and select My Sent or My Drafts:
How to turn on/off message preview
By default messages are shown with the message list in one column, and the selected message in the other column.
To change this, click the three dots at the top of the group inbox and click Message preview on/off:
Storage information
- Personal and Professional plans: Messages are stored indefinitely
- Free plans: The past month's messages are stored